Alerts and notifications
Who hears about a problem, how, and when.
- How alerts reach peopleThe default response, owning teams, and the extra contacts you can add.
- Wait before alerting and repeat remindersSkip short blips, and keep reminding until it is fixed.
- Message historySee every email, text, call and webhook we sent, and whether it was delivered.
- SMS and voice alertsText and call alerts, how credits work, and how to add a phone number.
- On-call schedules and pagingRotate who is on call, cover a shift, and page the right person when an incident is still open.