Plans, billing and credits
How plans work, how to change them, and what credits are for.
Plans set your limits: monitors, how often you can check, check regions, people, status pages, and how long history is kept. They also decide which features are on, such as SMS and voice, chat connections, incoming alerts, teams and automatic responses. The pricing page is the up-to-date list.
Change or cancel
- Owners can upgrade, downgrade or cancel under Billing. You can pay monthly or yearly.
- A downgrade or a cancellation takes effect at the end of the period you already paid for, and you keep what you have until then.
- Invoices are listed under Billing.
SMS and voice credits
Plans with SMS and voice include a number of credits each month. If you need more, buy a credit pack under Billing.